Kotae

Kotae, developed by a team passionate about enhancing customer interactions, is an innovative AI-driven chatbot designed to empower small businesses by automating customer inquiries. This cutting-edge tool leverages your content, allowing you to manage and personalize the chatbot’s interactions seamlessly. It's an ideal solution for businesses looking to improve customer service efficiency without the need for complex coding or technical expertise.

At the core of Kotae’s functionality is its ability to pull from your data using OpenAI’s advanced technology and retrieval-augmented generation. This means it can provide accurate responses by integrating with your website's content, training files, and FAQs. The chatbot becomes a true reflection of your brand, allowing customization with your logo, theme color, and personalized welcome messages.

Beyond automation, Kotae brings significant benefits by being readily deployable in just five minutes, supporting over 80 languages, and offering a responsive and intelligent assistant around the clock. The platform also allows you to override AI responses, ensuring your insights and personal touch remain uncompromised in every customer interaction.

Kotae is particularly beneficial for industries seeking to streamline customer service operations while maintaining a personalized approach, making it invaluable for e-commerce, service-based businesses, and more. With features like a free 30-day trial and personalized onboarding, Kotae offers a compelling proposition for businesses aiming to boost customer satisfaction and conversion rates effortlessly.

Kotae is an AI-powered chatbot designed to automate customer inquiries for small businesses by leveraging their own content. Here are some of the key features of Kotae:

Core Functionalities

Kotae offers robust automation capabilities by handling up to 80% of customer inquiries using AI-generated responses from the business's own data. It provides continuous service by being available 24/7, ensuring customer engagement at all times.

Customization Options

Tailoring Kotae to fit a brand's identity is straightforward. Users can customize the chatbot's appearance by adding their logo, theme color, and a personalized welcome message. Additionally, businesses can override AI responses by setting up specific FAQs.

Data Handling and Analytics

Kotae's effectiveness is driven by data. It allows businesses to train and enhance the chatbot using a variety of data sources such as website scrapes, training files, and existing FAQs. Businesses can improve the chatbot's intelligence over time with ongoing data input and chat history.

Automation Capabilities

One of Kotae's standout features is its ability to be set up quickly. In just five minutes, without any coding required, businesses can get started. This includes a free 30-day trial with personalized onboarding, allowing for immediate and risk-free exploration of the chatbot's capabilities.

Language Support and Usability

With support for more than 80 languages, Kotae ensures wide accessibility. This feature, combined with its advanced AI technology integrating OpenAI and retrieval-augmented generation, enables a seamless user experience across diverse linguistic needs.

Consider presenting these features in a table format comparing functionality, customization, and language support to highlight their comprehensive offerings.